Kroger Community Rewards Program
Program Changes May 1, 2009
The Kroger Cares program has recently gone through some changes and, as of May 1, 2009, they will launch their new Kroger Community Rewards program. This program will replace Kroger Cares.
Beginning May 1, members will only need to use their Kroger Plus Cards, instead of the re-loadable Kroger gift cards. In addition, once a household member registers, then all linked* Kroger Plus Cards used by family members also begin earning funds for the organization. If you do not have a Kroger Plus Card already, you will need to get one at any Kroger store.
To get started, you must first register your Kroger Plus Card online at Kroger’s secure website, www.krogercommunityrewards.com. Our registration instructions page lists everything you'll need to start, and will help walk you through the registration process.
It is very important to register with both CCA and Kroger in order to be credited for your Kroger rewards beginning May 1, 2009.
Frequently Asked Questions
How do I register my Kroger Plus Card and receive my Kroger rewards?
- You must inform the school office of each Kroger Plus Card that should count toward CCA and your student's tuition.
- You must also register online at Kroger's secure website, www.krogercommunityrewards.com. It is important to sign up quickly so you are ready to earn funds when the Kroger Community Rewards Program launches on May 1.
What will happen to balances left on my gift card(s) after April 30?
CCA already received credit for the amount that was loaded on your giftcard at the time it was loaded. You can still use whatever balance is left on your card.
Do I need to re-enroll each year?
Yes and No. You do need to re-enroll at the Kroger website on an annual basis. We will let you know when it is time to re-register.
You do not need to re-enroll at CCA unless your Kroger Plus Card number changes.
After I register, how long before my purchases start counting towards the rewards program?
Your purchases will begin earning rewards within 7–10 business days of registering (or after the program's May 1 start date).
How do I know my Kroger Plus Card is registered?
Within 7–10 business days of successfully registering your Kroger Plus Card online, you will see this message at the bottom of your Kroger receipt, "At your request, Kroger is donating to Calvary Christian Academy."
Does everything I purchase count toward my fundraising goal?
Households can earn rewards on almost everything, every time they shop! However, there are specific purchases that cannot be included: alcohol, tobacco, government-assisted pharmacy expenses, postage stamps, Kroger gift cards and Green Dot Prepaid Cards, gift certificates, bottle deposits, lottery and promotional tickets, fuel, fuel center purchases, office services and sales tax.
Eligible pharmacy purchases include out-of-pocket co-pays for non-government-assisted pharmacy programs.
How much can I earn for CCA?
You will be able to earn Kroger rewards on a quarterly basis. Kroger earnings are based on the percentage of spending of CCA families related to the total spending of all the other participating Kroger Community Rewards organizations.
- Kroger limits its quarterly contributions to a maximum of $500,000 to be distributed among all participating eligible organizations.
- Kroger limits a participating organization's earned rewards to a maximum of $50,000 quarterly.
- Kroger limits a participating household's earned rewards to a maximum of $300 quarterly.
Once I have registered, is my personal information secure?
Kroger does not sell, trade, or rent customers' personal information to outside companies or marketing firms. Please read their complete privacy policy online at www.kroger.com.
What information will Kroger share with Calvary Christian Academy?
The quarterly reports show only your Kroger Plus Card number, your first and last name, and your donation amount.
Can I view a report for my household's quarterly rewards online?
No. They will only be sent to the authorized program administrator at CCA. It will not be available for anyone else to view online or elsewhere.
Can I earn rewards for more than one organization at a time?
No. Your Kroger Plus Card can only be linked to one organization at a time. However, you may choose to give to two organizations by changing your non-profit organization designation after six months. That way, you can give to one organization for six months and then the other for six months.
How do I change my account to contribute to a different organization?
Just visit www.krogercommunityrewards.com and follow the member enrollment steps.
How can others who are not a part of my household help me with earning toward CCA?
You (or your family member) must inform the school office of each Kroger Plus Card that should count toward CCA and your student's tuition. Your family member must also register their Kroger Plus Card online at www.krogercommunityrewards.com.
* Kroger Plus Cards are linked into "Households" automatically by Kroger using addresses and/or phone numbers.
The full FAQ from Kroger can be found on their Community Rewards FAQ page.
